The process is designed to be foolproof and straightforward. The idea is that you can brew the perfect cup of specialty coffee for yourself and family or friends at your home or office, with or without using the Hikaru app. With the help of built-in NTC electronic sensing for accurate temperature detection and Hikaru’s VTE Variable Turbulent Flow Extraction System that allows you to dial in the desired flow rate for a dark roast or a Geisha, it allows users to achieve a full flavor every time.
The Hikaru would not be complete without the Smart Brew Hikaru App which allows you to effortlessly enjoy and explore the art of coffee brewing. Choose from a wide selection of library recipes or customizing your own recipes and dictate the flow rate, intervals between pours. With this app, you can perform OTA firmware updates, ensuring your coffee brewing device stays up-to-date.
HIKARU Specifications
Operation Voltage: 100V~120V / 220V~240V
Wattage: 830W
Water tank volume: 700 ml
Temperature Control Range: 80 to 96ºC
Flow Rate: 10 levels
Pre-set recipes: 9 (S/M/L volume, Light/Medium/Dark roast)
Maximum cup capacity per brew: Up to 3 cups
Water tank material: Tritan™️，BPA Free
Connectivity: Bluetooth 5.2
App support: iOS version 13 and above Android version 10 and above
Power cord length: 1.5m
Product Dimensions: W407mm x D171mm X H297mm
Weight: 2.8 Kg
Accessories: V60 dripper 02、V60 range server 02、Filter paper (40pcs)
Warranty: One year
Shipping
Payments & Shipping/Delivery Policies
The Coffee Folks accepts the following payment methods:
- Major credit card payments (additional 3% credit card fee)
- Stripe Payment
For more information regarding our payment terms, please view Payment Terms tab.
A PDF invoice will be sent via text/email upon confirmation of payment on the same day. This invoice is to be used as Proof of Purchase for warranty or exchange claims purposes.
The Coffee Folks guarantees same-day delivery (if order is made and payment received before 3pm on a working day) or the next available working day delivery (if order is made and payment received after 3pm). Delivery will be made via local couriers at a stipulated time period (Morning/Afternoon).
Special arrangements during off-working hours can be arranged beforehand at an additional cost.
Local Warranty
The Coffee Folks warrants the Product against defects in materials and/or workmanship for a period of 12 months from the date of delivery of the purchase. This is for products which are purchased directly through our store.
We will cover the cost to repair or replace at our own discretion, any product that is found wanting or defective in workmanship or materials.
Please take note the following are not covered:
- Modified Products
- Third Party Damage incurred during shipping, drops, abuse, spills,
- Inappropriate usage including commercial use on a home-designated item
- Overtime wear and tear due to usage of item
- Aesthetic blemishes when not affecting functionality of item
For warranty claims, please email us at thecoffeefolks.sg@gmail.com with the following items:
- Proof or Original Purchase Receipt
Returns
Return Policies
Please kindly take note that returns on products are applicable ONLY for items within 30 days of purchase and covered under the 1-year manufacturing warranty. Exchanges or warranty claims would be on a case-by-case basis and we highly recommend to keep the receipt and packaging complete to facilitate any exchanges.
Please feel free to check with us before purchase if you're unsure about the warranty/return policies regarding your purchase.
The Coffee Folks Singapore reserves all rights in determining its warranty/return policies and its accompanying terms and conditions are subjected to changes at its own discretion.
