Hailing from the UK, Orea has been quietly upping their game since the early days and reshaping the brewing landscape. We knew that they were already gaining a strong recognition when Sherry Hsu from Taiwan won the Orea V3 back in 2022.
The Orea stands out from its sea of competitors based on its strongest suite – consistency. Fast forward to the V4, it employs a new modular system to attach and remove modular bottoms which was previously not possible to do on he V3. As Orea puts it, “the system was designed to make big changes to the system but with small moving parts.
The Fast bottom is what sets the Orea uniquely apart from most of the competition out there, just ask Martin Wolf (who was the newly crowned World Brewers Champion 2024 from Australia), with his winning recipe employing the Narrow Fast Orea dripper to his advantage.
For the V4 Narrow, it features an “unclogable design” and allows for brewers to experiment with higher dosages, finer grinds or even thinner filter papers. Do note that the draw-down time on the Fast would be outside a typical brew with V60 or Kalita.
Take note that there are 2 versions of the V4 coming in both Narrow and Wide configuration. The Narrow version (which is what we are retailing) features a 73-deg wall angle and is designed to hold between 12-28g of coffee grounds with a maximum of 2-cup serving in mind. The Wide version has a wider wall of 65-deg and is designed to hold between 12-36g of coffee grounds and can go up to a maximum of 2 bigger cups. The Narrow will result in a brighter and more intensity cup whereas the Wide will provide more body and balance. Either way, both drippers will deliver consistency regardless of which you choose.
Both the Individual and Set version of the Orea V4 would be available at our physical showroom and online store. The Coffee Folks SG is a proud authorised reseller of Orea products and accessories for Singapore.
Shipping
Payments & Shipping/Delivery Policies
The Coffee Folks accepts the following payment methods:
- Major credit card payments (additional 3% credit card fee)
- Stripe Payment
For more information regarding our payment terms, please view Payment Terms tab.
A PDF invoice will be sent via text/email upon confirmation of payment on the same day. This invoice is to be used as Proof of Purchase for warranty or exchange claims purposes.
The Coffee Folks guarantees same-day delivery (if order is made and payment received before 3pm on a working day) or the next available working day delivery (if order is made and payment received after 3pm). Delivery will be made via local couriers at a stipulated time period (Morning/Afternoon).
Special arrangements during off-working hours can be arranged beforehand at an additional cost.
Local Warranty
The Coffee Folks warrants the Product against defects in materials and/or workmanship for a period of 12 months from the date of delivery of the purchase. This is for products which are purchased directly through our store.
We will cover the cost to repair or replace at our own discretion, any product that is found wanting or defective in workmanship or materials.
Please take note the following are not covered:
- Modified Products
- Third Party Damage incurred during shipping, drops, abuse, spills,
- Inappropriate usage including commercial use on a home-designated item
- Overtime wear and tear due to usage of item
- Aesthetic blemishes when not affecting functionality of item
For warranty claims, please email us at thecoffeefolks.sg@gmail.com with the following items:
- Proof or Original Purchase Receipt
Returns
Return Policies
Return & Warranty Policy
Please review our Return & Warranty Policy carefully before making a purchase.
- Electrical Products
Electrical products are covered by a 1-year limited warranty from the date of purchase, unless otherwise stated.
Returns, exchanges, repairs, or replacements may be provided on a case-by-case basis if the product is found to be faulty or defective due to a manufacturing defect. (e.g there are no exchanges for buyers’ remorse)
The warranty does not cover damage or faults resulting from misuse, improper handling, accidental damage, normal wear and tear, improper maintenance, unauthorised modifications or repairs, or any damage caused by the user.
Proof of purchase may be required for all warranty claims. We also recommend keeping the original packaging and accessories to facilitate the warranty assessment process.
- Non-Electrical Products
All non-electrical products are non-returnable and non-exchangeable once purchased, except where the product is found to be defective at the time of purchase or where otherwise required by applicable law.
Change of Mind / Cancellation
For both electrical and non-electrical products, we do not accept returns, exchanges, or cancellations due to a change of mind, including but not limited to situations where the customer no longer wants or needs the product, has purchased the wrong item, or finds the same or a similar product at a lower price elsewhere.
Once an order has been confirmed and payment has been completed, the order is considered final and cannot be cancelled or refunded due to a change of mind, including before dispatch or delivery.
If you are unsure about a product, its compatibility, warranty coverage, or our return policy, please contact us before completing your purchase.
The Coffee Folks Singapore reserves the right to assess warranty, return, and exchange requests on a case-by-case basis, subject to applicable Singapore consumer protection laws.
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